What Our Clients Say
“I had been recruited from GE to be a change agent, and was naďve enough
to believe that my new company actually wanted me to drive change ‘the
GE way.' I soon learned that the bias-for-action that had served me so
well at GE worked against me in a new organization that was deeply bound
by tradition.
Gail and I developed a course of action that enabled me to turn the situation
around by building alliances across the organization and creating win/win
outcomes. I benefited greatly from working with a coach, but more importantly,
so did our shareholders. I earned two promotions in 14 months, and our
team delivered a 28% improvement in net income during the same period!”
Division President,
$5 billion Commercial Printing Company
"Gail Meneley and Hugh Shields led a corporate Leadership Development
Program that included the top executive team and 11 ‘high potentials’ from
all parts of our organization. I was leading one of the few business units
that had the capacity for growth, so the pressure was intense.
The 360° feedback from my boss, peers, and subordinates pointed out
things that I needed to change -- fast -- if my team was going to be successful.
We created a development plan that related directly to my business. And
I had ongoing advice and counsel from someone who had been a CEO, who didn’t
shy away from ‘straight talk,’ and who guided me through strategic business
issues when I needed it. Sometimes, she simply listened as I worked through
problems.
We hit EBITDA goals for the first time in 10 years, executed a $500 million
deal that took the company from #3 to #1 in the market, launched new products,
and reduced manufacturing costs 13%!”
Vice President,
Health Care
"I was brought into a high-growth software company as President and
COO to lead an IPO that collapsed at the 11th hour. I inherited a group
of young, smart, entrepreneurs who hadn’t learned to play as a team. Revenue
had tanked, but we knew we could generate much higher returns if the team
could develop a more effective, integrated strategy.
Hugh facilitated an intense eight hour ‘straight talk’ session to break
down communication barriers, examine differences in style and approach,
uncover operational problems, and define the kind of organization we wanted
to build. We created individual action plans to fill in critical knowledge
and behavioral gaps -- plans that linked directly to critical business
initiatives."
We were able to lead our business to record-breaking results. We increased
revenue 25% and profitability by 60%. Accountability now permeates every
level in the organization.”
President and Chief Operating Officer,
$100 Million Software Company
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